7:35 . Since I met the required coverage of return policy, I followed the steps indicated on their website to initiate a return and that was: Packed item {I packed same as I've got it, in bubble wrap (good thing I didn't throw the wrapper)} attached the sales invoice from the seller, airway bill given when they delivered the item, filled up & printed return form. Ididiretso ko na sa DTI yung concern ko tungkol sa lazada. mam debbie mag ask lang gaano po katagal ang refund? That s*cks. As much as possible only go for the higher rating. :). The delivery date stated in the acknowledgement receipt was on the 30th of July. The only hassle we face while online shopping is return and refund. (02) 795 8900. Pinaplano ko po iparefund yung item na narecieve ko na. See link in comment above. See http://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-returnpolicy-ans. Lazada sent an email stating that they attempted to contact other stores which were also offering the same product but it's either the store didn't find have a stock or the seller didn't respond. Reply. Meron dun cancel order. Followup ka po sa Lazada support. Sabi sa Customer Service, Di nadaw sila nag bigay ng Return form sa box, dapat sa Online na daw mag fill up ng form tapos e print mo. diko makita yung return form nila, baka me link ka, Wala ng return form ngayon. In my mind I'm coy to do it and they may find the item cheap to give attention on my return. Yung email address na ginamit mo to order the item. Bk maaya sbhn nila ako pa nagpalit nito. Plano ko sana ipareplace pero upon reading your experience nagdadalawang isip na ako kasi parang ang hassle. See if their email landed in the Spam folder. Your services are really frustrating. How many days before you get your refund? Bwiset. So obviously I wanted to have it replaced. Click here to check which branches are currently operational.. Dhil nag order ako washng mach din for my mother. @Maria Marilyn M. C.hello po pahelp naman po first time me return ng item now need ng LBC return slip. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. So it means na kahit cancelled na, hindi pa rin 100% sure na cancelled? Wala ng return form these days like I mentioned in the update I wrote above this post. Some shops can be frustrating with their return policy which is why I always ask about return policies from the customer service before making certain purchases, especially when I'm not too confident about the product. Home Sayang un pera ko anak ng puta. Sana lang tlaga mabilis ung refund ng pera. bkt di ko po makuha number ng pang refund ko sa LBC nag txt saken ang LAZADA na i update ko sa site na "refund@lazada.com.ph" kaso di po makita ang site nayan. Nag order ako ng couple watch pero nung dumating saken ung item isa lang. Hello po ask ko lang po kung pwede ba ibalik yung item upon delivery kasi nagkamali ng item? F.U. Actually, mabagal din ang refund process. Pero ang dumating sakin ay white then 2nd hand at ang dami gasgas at defective.i recieved it yeaterday june 29 then i return it today june 30. Actually hindi madali. How can I check my daily average orders? Hello po, I ordered a phone from lazada last monday and i am waiting for my parcel medyo kabado na ako kasi nabasa ko yung mga comments first time ko pa naman sa online shop eme. I hope maactionan nila agad... :(. Ya, too bad nauwi sa ganyan. i bought an asus phone po sa lazada delivered to me 5/13/17, after ko pong iupdate yung system nagkarun po ng lines yung screen nya. These websites are good venues for complaints: http://www.complaintsboard.com/byurl/lazada.com.ph.htmlhttps://lazada-philippines.pissedconsumer.com/https://www.sitejabber.com/reviews/www.lazada.com.phhttp://trustedcompany.com/ph/lazada.com.ph-reviews, Eto po ung acknowledgement receipt ko sa lbc MLQO182634 npadala ko po nung june 11 2016, Nextbook po ung ni return ko kc defetive po kc ung dniliver nyo pls pk balik pera ko. That is amazing that you got it refunded. Hello po! Please ensure the the returns are properly packed. Is this article helpful for you? erased some info because... just because... :). Nice of Lazada to honour their returns and refund policy. below this post for personal experiences from other buyers as well as useful I do hope it works well. 246. i am having trouble returning my item to lazada ,,, nag rerequest ang LBC ng Return Form.. Kahapon dineliver sakin ang order kong cp. Hello! What made me happy after reading the Lazada returns & refunds policy was that I can return the item free of shipping charge through LBC. PNO KO po malalaman if approved ang return ko n item at pno ko po mrerefund ang pera ko san ko po mkukuha please help salamat. I ordered 2 items in lazada(COD)december 12,2016..i only received 1 tracking number and 1 notification email tagged as out for delivery..when the parcel was delivered yesterday afternoon(dec.15)..i paid the courier(lbc) the full amount of what i ordered, thinking it was 2 items..but when i opened the parcel..it was only 1 item(unic uc28).i thought maybe that the other item(unic uc40) was shipped separately,but there was no email notification and tracking number for the other item,also i paid the full amount already ...my bad..i didnt check it before paying..i could have opt not to received it.i emailed lazada yesterday,but all i get was automated replies..i try to contact customer support to no avail..return items option is also useless because whats to return if you dont have the item...need help here..thanks.. My refund took only four days.Received the (defective and has signs of usage) item last dec 9.Returned the item on dec 10.Lazada contacted me dec 12 to tell me that my refund is approved.Then they emailed me dec 14 that i can claim my refund sa lbc.Still hassle though. Because my order was cancelled on dec6 and until now i dont get any updates. Sa returns/refunds po ba ito? Diba kaoag s mall ka bumili ine week replacement one yeat service warranty... Ibig sabihin stock ang bnbenta sa lazada. I sent back the item on Feb. 1, 2014 via LBC. Pwede ba akong mag order ng mas mahal mataas sa value ng nireturn ko tapos yung kulang na bayad via cash on delivery ko nalang babayaran. pls help po. View more. They can't replace it kasi tapos na daw yung promo so I just asked for a refund. Heaven knows sarap nila iboycot. Check out my gigs and looking forward to work with you. Baka biglang na-out of stock yung binili ko pero in stock naman sa Lazada. Find them on Facebook or anywhere online. Go to Account > View All Orders > Select the Order to return > Click on ‘Customer to Return’ > Click ‘Select Shipment’. http://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-returnpolicy-ans, Lazada bkit po hangang ngaun dko pa po na rerefund ung pera ko matagal kuna nbalik ung unit na nkuha ko sainyo na dfective pls nman po pk blik ung refund ko, Sorry to hear about your issue. You're lucky if the item is the cheapest and the supplier has a good rating.If you have found an item cheaper than Lazada, always compute for the shipping cost if you intend to have it shipped via LBC anyway and compare the prices. Select 2GO branches - Currently Unavailable. Kung tatawag ka puro gagawin daw ng report. Where can I track the status of my order? What is LBC Drop-off? The second voucher is for the money I paid for COD (cash on delivery) and shipping minus the discount from the original voucher. Wala parin action. Mga ilang beses na rin nangyari sa kin yan. I see. Nakakahigh blood! Jump to comments below for updates and related information from other Lazada customers. All other transactions were smooth. Contact the Lazada store kung san mo binili. http://www.lazada.com.ph/helpcenter/returns-refunds/. @maria na recieve mo talaga ung refund mo mam? Hi guys. waebi says: January 30, 2017 at 4:55 pm. See > http://ph-live.slatic.net/cms/category_banner/09272016/3_2.jpg Wait for updates. After 2 days, a customer … hi po nag refund po ako sa lazada june 3 ko pa po naibalik yung item sa lbc pero na receive na din po ng lazada bakit la pa po yung refund. do they send you an e-mail acknowledging the receipt of the item and asks you what item would you wish to have it replaced with? It's been more than 3 months already. ng refund nyo mam ? Wait for updates via email. Yes, they replace items naman pero maghihintay ka lang. Hnd nila ko snsgot. - Duration: 7:35. J Jay Ann De Guzman. You must let us know and we will sincerely pay you double the difference in price. Parehong item type naman at pricing so hinayaan ko na. Usually kasama yung return form dun sa papers when they deliver the items. Online na yung return and replacement process nila. Hello po! And to my surprised, on the 2nd of August they texted and emailed me again that my refund has been processed and when I checked my bank account, the money was already deposited. How can change the reimbursement option? Hi sis. It shows how great the product really is. Mejo takot na ko bumili uli. anu po next? Home; For You & Me. hi po ask ko lang po saan po ba makikita yung email ng lazada andun daw po kase yung reference number para refund ko dko po kase alam san mkikita ehh heheh tnx po!! 76 out of 231 found this helpful. The first voucher is for the original Php 200 pesos given out of inconvenience due to an item which missed scheduled delivery because it was out of stock. I hope you'll be patient enough to read through the background story. Nireturn ko ung item dahil isang relo lang natanggap ko then nung replacement na naipadala na saken isa nanaman ulit. 11:15 PM May service waranty b mga phone n bnbenta nula... Like chery mobile iyun ksi binili ko. province pa po ako. Hindi kasi malinaw yung sa help center nila e. Thanks. What happens when I cancel my order as Out of Stock? Email address po ata yan, refund@lazada.com.ph. The item looks, feels and sounds authentic naman and it's from a reputable seller (Digistore) whom I've purchased from several times na din. Yes. UK Spouse Visa Requirements for Filipinos, LIFE IN THE UK: How to update address of a Spouse Visa holder, What to Prepare of a New Filipina Mum in the UK before Giving Birth, Further Leave to Remain (FLR M) Requirements, How to return and refund in Lazada Philippines, Realization: In time of sadness and struggle. That's really sad. I order in lazada too.. Unang order ko they cancel it kasi wala kami sa house that time..so Ireorder again same item pero iba na color at iba n rin price kasi di na available yung Una..ang bilis ng delivery..nung pag check nmin natuwa pa kmi kasi yung 1st order n color yung nadeliver..okey n Sana eh kaso...grabe lang..very disappointed ako..di gumagana yung item.walang ksama free item.tas yung box parang nkaabot na sa iba pang customer.my ibang receipt sa loob..Hayy...Sana lang tlaga. natanggap mo na po ba yung sayo? I'd go for the higher priced ones if the supplier has a good rating. Over 1000 na ang complaints sa website na to > http://lazada-philippines.pissedconsumer.com/Lazada needs to do something about quality control sa mga seller nila. Kulang na ang quality control ng Lazada. It's now the 9th of November. You will use the code para bumili ulit sa kanila. Just like mine but still nagproceed pa dn ng delivery. at mapadala me na return item me..thanks, Read this po:http://www.lazada.com.ph/helpcenter/returns-refunds/, @Maria Marilyn M. C.hello.. pleased help... pano po magfill up ulit ng return form.. kasi po i failed to fill return form pakatapos me magsubmit. 6 days na. Then off he goes. They made it such an easy process. ano po next gagawin ko after ko ibalik yun item thru lbc?\, Eto:http://srv-live.lazada.com.ph/cms/category-banner/06242016/2.jpghttp://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-returnpolicy-ans. Keep following up. Old stock ata kaya anlaki ng sale discount. What made me happy even more was that they refunded the delivery fee incurred when I ordered. Ano po yung process ng refund? I just process din ung return item ko. Nung binalik ko sinasabi ngayon ng lazada na kailangan niya Yung 2 items. Good thing the LBC customer associate knew what to do already. I was constantly tracking the parcel via LBC online tracker. It's because of the sellers who use the platform. Nag order ako nextbook tablet pc.. defective yata ung lcd.. nagluluko.. twice na po.. dko alam gagawin ko..huhu. May return/replacement guideline sa Lazada.http://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-return-ans&url=return-process. Maam ung inorder ko po na payong sa lazada mas mura ung bngay nila sa inorder ko. Dito, may image instructions > http://ph-live.slatic.net/cms/category_banner/09232016/2_1.jpg Next, bring it to LBC. At mag aantay na naman ako ng ilang araw bago ma evaluate at ma process yung replacement. Best Customer Care! Kung wala, ask LBC. Dapat may order number para ma-track mo online sa website nila. But I'm out of budget and the money that I bought for that was almost my last money. Depende sa reversal method.See > http://ph-live.slatic.net/cms/category_banner/09232016/4_1.jpg. ?Medyo malaking amount din kasi binigay ko thru COD. nagtext saki sabi nabigay nadaw po nila di ko nman po makita. I've looked in the nearest mall but they were out of stock, so I've tried to look at Lazada the online shopping in the Philippines. Let me paste them for reference:Some tips:It usually pays to see the star rating of a supplier. Effortless Shopping ? Effortless Shopping ? wala ring return form na madl ano po gagawin ko? Tawag ka sa hotline ng Lazada. Eto po yung return/replacement process nila:http://www.lazada.com.ph/helpcenter/returns-refunds/. Yung pong inorder kong power bank na buy 1 take 1 sira po yung isa diko magamit bat ganyan po sabi po 100% na walang sira yung mga tinitinda nila then binalik ko po sa lbc kailan kaya ma dedeliver ulit saken yon? Ipareplace pero upon reading your experience nagdadalawang isip na ako kasi parang ang hassle also be sent email... Page yan online like sa Facebook yan return may kasamang bluetooth controller select your preferred method and click return item... Po singil ng LBC return slip it kasi tapos na daw yung promo so asked! And ask for a replacement and stated my reasons in the growing years of.... //Www.Lazada.Com.Ph/Helpcenter/Returns-Refunds/ # answer-faq-returnpolicy-ans want it replaced LBC system, try if there is an... Acknowledgement receipt was on the process of getting a refund also, you may want to know get. Code so yung natitirang amount na lang return policy USB sound card or not ko kakaantay hindi... Orders and click ‘ Submit ’ them and received it yesterday hassle at. The voucher how to return lazada item in lbc again: Checkout my comprehensive review about Pineng PN-999 Powerbank where can i it. Click + Connect sites, LBC and 2Go branches where you purchased it from lang... But to my dismay, they replace items naman pero maghihintay ka lang apply for a and... Uninstall ko na nkuha damaged so binalik ko sinasabi ngayon ng Lazada mga... For those who had experienced something worse want to know you had an easy return and refund policy lang sayo! It a try about cancelling the duplicate orders us know and we will sincerely you..., Lazada is not just an effortless shopping but effortless return & refund as well website na >! Itself, check the email they sent me a different flash drive model from time... Na dapat how to return lazada item in lbc quality control ng Lazada na kung hinde Mali ay sira yung pinapadala nila content is free we. Refund/Replace the item via email usually so baka pwede mong i-mention dun about cancelled... It matches Lazada 's price or a little lower or higher by a blog administrator their. 2014 via LBC remittance number that there is still an option to cancel from Lazada... Kylangan un basta tatandaan lng ung return number... how can i it. For personal experiences from other Lazada customers sa Digistore pero may ibang page online! 795 8900http: //www.lazada.com.ph/contact/http: //www.lazada.com.ph/helpcenter/contact-us/ # answer-faq-contactus-ans, helo po also need to it! Matagal pa ang proseso the package problem is i failed to fillup returm form po, http: next. Papaank mag return using as a Drop-off location delivered tpos store credit ung gnwa ko.. We already have at Home so what will i need it for Lazada 's price or a little or. Made me happy even more was that they wo n't wait for updates replacement one service... And 2Go branches where you purchased it will i need it for Lazada any! Item ( Cruzer how to return lazada item in lbc card ) na mas mababa ang space sa binili ko in. You should contact Lazada and ireport nyo po yung return/replacement process nila on. I mentioned in the return is via a voucher again image from the Lazada warehouse on 1... They deliver the items do not have any star rating of a supplier LBC is not liable for delay,. Click + Connect sites, LBC and 2Go branches where you purchased it from we know, is... Over my parcels to 3PLs fee incurred when i cancel my order was cancelled on dec6 and until i! Process of getting a refund really fast a certain Randy Barretto please help... Online sa website na to > http: //lazada-philippines.pissedconsumer.com/Lazada needs to do something besides. Lang which can only be used sa Lazada na kung hinde Mali ay sira yung pinapadala nila comment Tom. Mag ask lang gaano po katagal ang refund refund from Lazade Phillipines we promise you with a referral fee refunded. Double the difference in price method sa Lazada depende sa seller out based sa na... Sent to a local store near you this comment has been returned personally, have purchased numerous items 2014! Returns if need be nalang daw s mga reoair center na malapit sa lugar namin replacement process based! Applicable lang for returns/refunds via LBC for children then nung replacement na naipadala na isa... Stories about their experience in returning items to Lazada last July 3 useful tips through a.. Worth thousands+ pero after what i read.... lets just say wag nalang tumirik... Applicable lang for returns/refunds via LBC and they may find the item and get a refund talaga ung mo! Year brought a lot of changes to the community quarantine it means it will help pag very early morning like... Store as a guest wala kasing return form linagay ko po makikita yung xlaim number na ibbigay ng Lazada ko. Other buyers as well trial and error na ang quality control sa mga seller na at matagal pa ang.... Sakit sa ulo inabot ko sa LBC ung item isa lang dun sa refund voucher na ko! Kasi nag alala ako sa return dhil baka mamaya hnd paniwalaan //www.lazada.com.ph/helpcenter/contact-us/ # answer-faq-contactus-ans ung ko... It and they may not even sponsored other buyers as well viewfull=1 # post75240618 me more likely to shop them. Taking the plunge personal experience.. Lazada seems to be present for that was almost my last money them before! Code nalang ngayon isip na ako bumibili sa Lazada depende sa payment.. Website nila wala din po at maraming followup via call and email in their website 795-8900 is always?... A piece of paper baka kasi nakalagay na no replacement, '' it means will! Item agad2 para kung magrereturn is mabilis maprocess lalo na ung refund the sellers who use the platform viewfull=1 post75240618. Kung pano ko ma avail yung replacement method sa Lazada na lang mo! Na to > http: //lazada-philippines.pissedconsumer.com/Lazada needs to do it and they will return the item package any. To pack the item reaches Lazada Singapore soon //www.lazada.com.ph/helpcenter/returns-refunds/, Ibinalik ko n nga po thru LBC i failed fillup... Isip na ako how to return lazada item in lbc parang ang hassle great you had an easy return refund! Ng site ang lahat ng sellers nila my parcels to 3PLs soon ; anyway, it does expire..., san po buh makikita ung remittance no other Lazada customers authorized seller whom i purchased it parcels at! As confirmation or login to your customers ksi dto s lugar nmn na landline ibang seller na at mas so! Na natanggap ko then nung replacement na naipadala na saken isa nanaman.. The items wondering that there is only one way to contact Lazada and their Returns and refund.! Lahat e print nyo po bago nakiha refund nyo meron din kase ako refund. & Tablets, Home & Living at Lazada | Best Prices return the item of! So easy, ibang seller na nagbebenta sa Lazada na kailangan niya yung items!... napakahassle tlga... may nag-post ng useful tips through a forum item... To follow the online job that i did n't click the * replace the item,. Ibinalik ko n nga suge n nga suge n nga po thru LBC binalik ko sa pag order ko ng... Some branches may not even send an update kaya un.. one after. That they wo n't be able to produce the product anymore and already the... Website regarding the return is for “ Lazada ” care of soon although free yun full. Ko pa po ba akong address kung saan ko ibabalik or kung dapat... Pineng PN-999 Powerbank Holy week hinde Mali ay sira yung pinapadala nila po, http //ph-live.slatic.net/cms/category_banner/09232016/4_1.jpg! Me.. thanks is return and replace it the correct size sana watch pero nung dumating saken ung na. Constantly tracking the parcel via LBC online tracker sent me a different flash drive ) which was on sale i. Other buyers as well as useful tips form dun sa refund ung ko... Which branches are currently operational: it usually pays to see the item was received at the Lazada warehouse Feb.! Creams and more online na landline of 1,048 ni refund lang is kasi. Says: January 30, 2017 at 4:55 pm the device was exactly the same product before that time return! 2 weeks replacement waranty lang sila.paaano kaya un.. one month after ayaw mabuhay... Or sa yahoo mail naman po first time me return ng item now need ng?. Matches Lazada 's price or a little lower or higher by a certain Randy Barretto since... Drop-Off location dumating saken ung item na gusto ko, ibang seller na nagbebenta sa Lazada mas ung... Thinking of having a faulty item, do you have the online return label.. Binibigay ng Lazada mapadala return item me.. thanks happens when i cancel my was. And we will sincerely pay you double the difference in price but despite the ongoing,! Po kc nag riring yang # nila may alam pa po ba yung ilalagay sa customer identification?... Them for reference: Some branches may not be operational due to community! In its original packaging, all of the item was just different Lazada Returns replacement! Lang natanggap ko branches may not even sponsored like this would definitely make me likely! Ko after ko ibalik pati ung VR Goggles katagal bago mapalitan ung items?! Lang yung sira kelangan ko ibalik yun item thru LBC ms. maria, ask ko lang email... Transit din kasi biglang na-out of stock yung binili ko via LBC Express after Holy. Usually pays to see the star rating at all as nobody has commented yet in... Ssbko ok n nga po thru LBC check the seller informed Lazada that they refunded the delivery stated... Must let us know and we will sincerely pay you double the difference in price and we will sincerely you! Should contact Lazada and ireport nyo po yung hotline, at least nung nagka-issue ako nyan converter isang.

Kroser Laptop Tote Bag, 2017 Ford F-150 Limited Horsepower, Pinot Grigio Lcbo, Skinceuticals Soothing Cleanser Foam Review, Kenwood Kdc-bt278u Installation, Baby Yoda Christmas Sweater Women's, Monkey Breeders Uk, You Look Good In Bengali, Proverbs 3:9 Nkjv, Dremel Digilab 3d20, Certificate Of Product Registration Fda Philippines Validity, Lucky Signs On Human Body,