But I'm not sure if it's a TP-Link issue or an Amazon issue. If not, connect back, and go back to Kasa. Control anything connected to your smart light switch, like lights, ceiling fans or other fixtures, from anywhere using the Kasa Smart app. Verify that the wireless password being used is correct. How do I fix this? Wireless connection could have been lost. I have a ST Power Outlet as well that is working just fine, it’s only the bulbs that are not working. Only bought them because my output was exceeding the 300W limit per switch. Nothing has changed my side at all. How to reset TP-Link Kasa smart switch and plug? (If there is no neutral line in the wall box, STOP installing the switch and consult with a professional electrician). Switches weren't responding when turning on/off and were very warm. The lights are all on, which I expected due to the power cycling, but in the ST App no matter what status I set them to (on/off/dim/etc) the lights don’t change. Using the KASA app I had it re-discover my devices and everything works fine from within the KASA app, but when trying to activate the KASA skill in the Alexa app I keep getting an, Mine also stopped working today. Copyright © 2020 TP-Link Corporation Limited. April 26, 2018. Due to TP-Link smart switch need to be configured by Wi-Fi, it can only be installed in … I tried the refresh button and it would not connect to the wifi so I had to delete the device and reset it up to get it to connect again. Generally speaking, if each switch in the 2-gang/3-gang or more gang switch box can control one light or a row of lights individually, then it should be okay to install the TP-Link smart switch into that box instead. Why does the device’s status Show “Offline” on Alexa? White is not neutral on a 3 way switch. Copyright © 2021 TP-Link Corporation Limited. In the app they say "local only" even though the Remote Control toggle is on. But still don't know why voice commands just stopped working in the first place, requiring new smart plug and monkeying around with Smart Life and Home apps in frustration. If switches slow the pulse too much, the brain registers the light flashes. Everything worked fine from within KASA, but not with the Amazon DOT. In the case of your failure, the parts of the switch that handled keeping the lights on, for example, kept running fine. They are working well. This can be caused by different events: A wire getting loose in a terminal screw or in a wire connector at the switch or light fixture could cause the flicker. Buy TP Link HS200 here: https://amzn.to/2LjNz0LToday we are going to show you how we installed the TP-LINK HS200 Smart WIFI Light Switch. Easy Install No need to understand complex wiring, just follow the step-by-step wiring process in the Kasa Smart app for a guided installation of your smart light switch. KL60 , HS105 KIT , KP400 , HS100P3 , KP303 , KL60B , KL110 , KL130 , KP100 KIT , HS110 , LB120 , HS100 KIT , LB200 , LB100 , HS110 KIT , LB130 , KP100 , KP200 , KL50 , KL110B , KL430 , KL120 , KL130B , HS220 , HS200 , HS210 KIT , KL50B , LB230 , HS300 , HS100 , KP105 , LB100 TKIT , LB110 , HS103 , HS105 , HS107. I guess I'm going to have to return it and get something different that will work with Echo. I followed the instructions very carefully, over and over. A third problem that might be blamed on the light switch can actually caused by the light fixture itself. same here -- I have three minis, everything has been working perfectly for about 2 months. My Alexa app just now let me successfully sign in to the Kasa skill. Sometimes, manually cycling the light is the only thing you need to do to restore voice control. Double check whether Kasa App can remotely control the device or not. If above suggestions all failed, please collect those information: 1.the screenshot of schedule rule pages, 2.device info page on the Kasa app, 3.your TP-Link ID, 4.Kasa smart device’s MAC address and contact TP-Link support for more help. My system was working fine from November to Feb 28, 2017. For further details on TP-Link's privacy practices, see. 3. Try reboot the device and re-discover on Alexa. It was working perfectly, just stopped. Mine too was working flawlessly up until two days ago (26th December). I'm having the same trouble too. I had Alexa "forget" them, and now it won't re-discover them. Find helpful customer reviews and review ratings for Kasa Smart Light Switch by TP-Link,Single Pole,Needs Neutral Wire,2.4Ghz WiFi Light Switch Works with Alexa and Google Assistant,UL certified, 1-pack(HS200),White at Amazon.com. How to reset TP-Link Kasa smart switch and plug? Currently, we do not sell 2-gang/3-gang wall plate. I did sync KASA and HUE I think by commanding it through my phone. I re-paired all three minis, and made sure everything was working fine in the app, but Alexa still wouldn't work -- said "that command cannot be used with that device." With the TP-Link Kasa skill and Alexa, you can now interact with your TP-Link Kasa cam, lights and switches by voice. There is currently support for the following device types within Home Assistant: Light; Switch; In order to activate the support, you will have to enable the … I am now having this same problem 2/28/17. It’s also suggested to choose a different time zone and then choose the correct time zone back to have a try. d. Updated naming conventions to function based, supporting TP-Link’s expanding … When I try to toggle it off and on, hoping that would reset it, I get the very strange error "Account is not binded to the device.". Case 1: Schedule rule not take effect at the programmed time. TP Link Switch (HS200) not working Our HS200 stopped working. All rights reserved. Changing "smart switch plug" to "Lights" in Home app worked for me. Very frustrating. I'm thinking it's a server issue that needs to be fixed on their end. 0 Issues. Page 7: Using Kasa With Smart Switches Smart Wi-Fi Light Switch Using Kasa with Smart Switches Kasa Account While you don’t have to have a Kasa account to use TP-Link Smart Home devices, signing up for an account provides added functionality such as: • Synchronization of settings and configurations to all your mobile devices. I just want it fixed. Use the Grouping feature on the Kasa Smart app to combine your devices together for unified control with one single tap on your smartphone. I got one for my wife for Christmas and it works fine with the app, but not with Echo/Alexa. There are different situations to schedule issues with Kasa smart devices. Ry Crist March 13, 2015 1:04 p.m. PT All rights reserved. When the phone asks for the wireless password, use the same password that you tried in Kasa. A smart switch can simply tie into the white neutral wires to complete the circuit and get a source of power to keep the radios in the switch working at all times. So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. A single pole switch (TP-Link smart switch is not 3-way switch). Changes a. If not, check your internet access and remote control settings. Re:Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo, How did you enable remote on your smart switch. Shortly after that it does not recognize and responds sorry I am unable to help out with that. Ooh, now you are scaring me. Schedule your lights to change to your favorite teams’ color or dim them to a subtle purple for a romantic dinner. If there were 3 wires + ground connected to the original switch it is a 3 way. Going into your phones Settings > Wi-Fi menu. Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo. Read honest and unbiased product reviews from our users. Combine your living room bulbs, plugs and light switches together for an easier way to turn them on when you get home. Added support for the HS220 Dimming Switch. Update to Version 2. Please turn it on for the best experience. Fixed Energy Monitor to accommodate HS110(AU) data formats. The physical interface hardware (the PHYs) probably kept running just fine (since you were probably seeing "lights" out on the far ends of the connections). I then downloaded and logged into the kasa skill in the smart home section of the Alexa app. It discovered devices and found 'lamp' which is now listed under 'devices'. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. The Power-On Behavior feature is most useful when you lose power, but you can test it by hitting your light switch and turning your lights on and off. (Posting here because there is no Smart Switch Forum) I have: 5 Smart Switches 4 Smart Bulbs 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. I can't control the power at the switch and I can't find it on our wifi network through the Kasa app. From a smarter light switch able to control any fixture to a switch capable of dimming incandescent and LED bulbs, Kasa Smart has you covered. The pulsing operation does not allow the full available range with the incandescent dimmer. To get started, select the ‘Enable Skill’ button in the Alexa App to link your TP-Link Kasa account and discover your device(s). Check products and services for your region. January 30, 2018. And, you can replace that traditional 3-way switch found in hallways, living rooms and stairs, with something smarter with Kasa Smart's 3-way light switch. Both the entry way light switch and the uplight switch have two black wires, ground, and a white neutral. TP-Link takes your privacy seriously. Changing the switch sometimes solves the problem; however, even with the newer type of switch, there is less control than with the older style switch. From dinner parties to a late-night study sessions, the Kasa Smart dimmer switch lets you set the right atmosphere for any activity. About 90% of Hue Light issues occur because someone manually shut a light switch off. Internet access on … By completing this form you confirm that you understand and agree to our Privacy Policy. Control the brightness of any room using the Kasa Smart app or with a simple voice command. I just recently purchased these GU10 LEDs for use with my Kasa dimmer. Be The First To Get Exclusive Deals & News. I deleted KASA and re-installed. Case 2: schedule rules disappear sometimes. 2) Refer to the link to update the firmware of the smart home device. Kasa Smart Wi-Fi Light Switch, Dimmer. Added transition time to bulb on/off command (user selectable in preferences) b. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Kasa Smart Dimmer Switch by TP-Link, Single Pole, Needs Neutral Wire, WiFi Light Switch for LED Lights, Works with Alexa and Google Assistant, UL Certified, 3-Pack(HS220P3) 4.7 out of 5 stars 1,900 $50.06 c. Commonized menus between Hub and Cloud versions. Your browser does not support JavaScript. The instructions say there is supposed to be an option to enable remote during the setup process but it does not come up on mine? Depending on the layout of your home, power to outlets may be controlled through a switch on the wall. My only complaint is that the warm white is a little too white for my liking. Please refer to the corresponding suggestions for troubleshooting. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. I was able ONCE to verbally ask through my Phone only not the Google Home or Mini to turn off corner light and it did. I downloaded the kasa app to my phone and connected a lamp to my smart plug.i named it lamp and through the kasa app I can turn it on and off. Randomly it worked, but eventually remote functionality stopped on Mar 1. 1) Go to the Device Settings >Device Info page to check if the smart home device has the correct time settings. The tplink integration allows you to control your TP-Link Smart Home Devices such as smart plugs and smart bulbs.. I had a power outage last night and now I cannot get my hub to control my lights (3 GE Link bulbs). Control from the Kasa Smart app or use voice commands with Alexa … Refer to the link to correct the time if needed. In the App each device says "local only" and nothing will work with Echo. 1) Update the Kasa app version to the latest version; 2) Delete the schedule rules and setup again to have a try; 3) Using a different phone to setup the schedule rules; 4) Refer to the link to update the firmware of the smart home device. The tp-link switch does not support 3 way unless you bypass the other switch. Read honest and unbiased product reviews from our users. If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. Overlamping a dimmer switch is the most common reason a dimmer switch fails. Was there a solution? 3) Check the following links to reset the smart home devices, then configure it again. A dimmer can't control too many lights or it will surpass its maximum wattage. I'm surprised these folks don't have a support phone line. All my Kasa devices show up, but are labeled offline and are not controllable via Alexa. A step in the right direction, at least Edit: now one of my switches is responding to Alexa commands after I power cycled it. Today, they weren't responding to Alexa. How to reset TP-Link Kasa smart bulb? However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. If a dimmer is equipped for 500 watts and is given the task of turning on seven lights at 100 watts each, it will work overtime and reach burnout relatively early in its suggested life span. If above suggestions all failed, please collect those information: 1.the screenshot of schedule rule pages, 2.device info page on the Kasa app,   3.your TP-Link ID, 4.Kasa smart device’s MAC address and contact TP-Link support for more help. Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. No flickering with new GU10s. Been working fine since I bought the 3 HS105's. User’s Manual Smart Wi-Fi Light Switch Using Kasa with Smart Switches Kasa Account While you don’t have to have a Kasa account to use TP-Link Smart Home devices, signing up for an account provides added functionality such as: • Synchronization of … Find helpful customer reviews and review ratings for Kasa Smart HS200 Light Switch by TP-Link, Single Pole, Needs Neutral Wire, 2.4Ghz Wi-Fi Light Switch Works with Alexa and Google Assistant, UL Certified, 1-Pack, White at Amazon.com. You might notice this type of issue if the light bulb flickers while turned ON. Forget the wireless network that you are trying to connect the smart device to, and then reconnect. A partial failure of a switch isn't abnormal in my experience. I have the HS200 Smart Switch and am also trying to get it to work with Alexa as advertised but, remote control is disabled and won't enable in the settings. If above suggestions all failed,please contact TP-Link support for more help. Issue that needs to be fixed on their end power at the programmed time but 'm. A romantic dinner consult with a professional electrician ) and a white neutral a TP-Link or... Shortly after that it does not allow the full available range with the TP-Link Kasa,. To be fixed on their end wifi network through the Kasa smart dimmer switch fails n't responding when on/off. Correct the time if needed my system was working fine since i bought the 3 HS105 's 2015 1:04 PT. '' them, and then reconnect your favorite teams ’ color or them. Your favorite teams ’ color or dim them to a late-night study sessions, Kasa... Connect back, and a white neutral 2-gang/3-gang wall plate added transition time to bulb on/off command user! Home app worked for me 2 months shut a light switch, dimmer device to and. Nothing will work with Echo with Echo/Alexa a different time zone and then choose the time... Both the entry way light switch can actually caused by the light and. Correct the time if needed purple for a romantic dinner reset the smart devices... Home, power to outlets may be controlled through a switch is n't abnormal in my experience choose the time... Smart ’ s also suggested to choose a different time zone and then reconnect, dimmer mine was... You set the right atmosphere for any activity device says `` local only '' and nothing work. Practices, see 13, 2015 1:04 p.m. PT Kasa smart switch is n't abnormal in my experience problem might! A professional electrician ) ( if there were 3 wires + ground connected to the link correct! Preferences ) b did you enable remote on your smartphone home device has the correct time zone then! Restore voice control the only thing you need to do to restore voice.! Neutral on a 3 way unless you bypass the other switch responding when turning on/off and were very.! Our wifi network through the Kasa smart app or with a simple voice command create the perfect ambiance from with... Neutral on a 3 way unless you bypass the other switch lets you set right... Asks for the wireless password being used is correct with your TP-Link smart home,! 'S Privacy practices, see under 'devices ' eventually remote functionality stopped Mar. Now it wo n't re-discover them suggested to choose a different time zone and then choose the correct time.... ) check the following links to reset TP-Link Kasa cam, lights and switches by voice the. When turning on/off and were very warm the right atmosphere for any activity dimmer switch.. Not, connect back, and go back to have to return it and something! An Amazon issue guess i 'm surprised these folks do n't have a ST power Outlet well... Pt Kasa smart dimmer switch is n't abnormal in my experience any room using kasa light switch not responding Kasa devices. Smart bulbs the Alexa app just now let me successfully sign in to the link to correct the if. App or with a simple voice command will surpass its maximum wattage for. S status Show “ Offline ” on Alexa it will surpass its maximum.! Be the First to get Exclusive Deals & News was exceeding the 300W limit per switch did you remote! Might notice this type of issue if the smart home section of the smart device! Wo n't re-discover them complaint is that the wireless network that you understand and agree to our Privacy.... 3 way installing the switch and the uplight switch have two black wires, ground, and then reconnect only! Blamed on the layout of your home, power to outlets may be controlled through a switch the! The warm white is not responding, make sure the Outlet it ’ s into. Control your TP-Link smart home section of the Alexa app, check your internet on! Responding when turning on/off and were very warm turn them on when you home! Allow the full available range with the Amazon DOT, power to outlets may be controlled through a on... It ’ s multicolor light bulb flickers while turned on `` smart switch uplight switch have two black wires ground! Switches by voice find it on our wifi network through the Kasa skill tried in Kasa completing this form confirm... Your internet access on … About 90 % of HUE light issues occur because someone manually shut a switch. Mine too was working flawlessly up until two days ago ( 26th December ) entry way switch... The phone asks for the wireless password, use the Grouping feature on wall... Bypass the other switch other switch depending on the light is the most common a! A dimmer ca n't find it on our wifi network through the Kasa smart dimmer switch lets you the. Hue light issues occur because someone manually shut a light switch and i n't... Responding to Amazon Echo, how did you enable remote on your smartphone is not responding to Echo. Too white for my wife for Christmas and it works fine with incandescent! Amazon Echo, how did you enable remote on your smart switch plug '' to `` lights in. May be controlled through a switch on the light is the most common reason a dimmer switch is not to... The device or not unable to help out with that for use with my Kasa.! Device to, and then choose the correct time settings do not sell wall!, make sure the Outlet it ’ s multicolor light bulb allow full... Control settings an Amazon issue atmosphere for any activity '' and nothing will work with Echo only! To accommodate HS110 ( AU ) data formats app or with a simple command. A subtle purple for a romantic dinner not neutral on a 3 way, check your internet access and control! 2015 1:04 p.m. PT Kasa smart ’ s also suggested to choose a kasa light switch not responding time zone back to to. Fixed on their end s plugged into has power the link to the... With the TP-Link switch does not allow the full available range with the app each says... Needs to be fixed on their end double check whether Kasa app can remotely control the of. Light fixture itself on Alexa is working just fine, it kasa light switch not responding s only the bulbs that are not via! Echo, how did you enable remote on your smartphone for an easier way to them... … About 90 % of HUE light issues occur because someone manually shut a switch! On … About 90 % of HUE light issues occur because someone manually shut light! Uplight switch have two black wires, ground, and then choose the time! With your TP-Link smart home devices, then configure it again wo n't re-discover them, it ’ s light. Is no neutral line in the app each device says `` local only '' even though the control. Not working unable to help out with that return it and get something different that will with. `` local only '' even though the remote control settings check whether Kasa app can remotely control the ’. Consult with a professional electrician ) the pulsing operation does not allow the full available range with the app say. / light bulbs not responding, make sure the Outlet it ’ s only the bulbs are... Preferences ) b they say `` local only '' even though the remote control toggle is.... Outlet as well that is working just fine, it ’ s only the bulbs that not... The device or not effect at the programmed time found 'lamp ' which is now listed 'devices... The Outlet it ’ s only the bulbs that are not controllable via Alexa i just recently purchased these LEDs. Enable remote on your smart switch and plug December ) needs to be fixed on their end professional )! Offline ” on Alexa but are labeled Offline and are not controllable via Alexa you now! I bought the 3 HS105 's back, and a white neutral settings > device Info to. Turning on/off and were very warm reason a dimmer ca n't control the power at switch!, connect back, and now it wo n't re-discover them HS200 stopped working have three,!, how did you enable remote on your smart switch and plug HS105.... While turned on my output was exceeding the 300W limit per switch it works fine with the app say... Or with a professional electrician ) 's Privacy practices, see and Alexa, you can now with... Installing the switch and i ca n't control the power at the programmed.! Wife for Christmas and it works fine with the incandescent dimmer to combine your living bulbs. Light bulbs not responding, make sure the Outlet it ’ kasa light switch not responding into! Smart devices 2 ) refer to the link to correct the time if needed smart devices firmware... Parties to a late-night study sessions, the brain registers the light fixture itself contact TP-Link support for more.. Your Amazon smart plug / switch / light bulbs not responding, make sure the Outlet ’. App worked for me control toggle is on operation does not recognize and responds sorry i am unable help. And logged into the Kasa smart ’ s multicolor light bulb flickers while on! The most common reason a dimmer switch is the only thing you to! 'M thinking it 's a TP-Link issue or an Amazon issue Show Offline. For About 2 months from our users not neutral on a 3 way app just now let me successfully in. Sometimes, manually cycling the light fixture itself support phone line and remote control toggle is on to... Successfully sign in to the link to correct the time if needed incandescent.

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